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Privacy Policy

At Alessia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book styling services, rent garments, or purchase items from our online shop.

1. Information We Collect
We may collect the following types of information:
 

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you book, rent, or purchase.
     

  • Account Information: If you create an account, we may store your login details and preferences.
     

  • Usage Data: Information about how you use our website (IP address, browser type, pages viewed, etc.).
     

Styling Preferences: If you book a styling service, we may collect style, size, and measurement details relevant to the service.

2. How We Use Your Information
We use your data to:

  • Process and fulfill orders, rentals, and bookings.

  • Provide styling services tailored to your preferences.

  • Communicate with you regarding orders, rentals, services, and promotions.

  • Improve our website, products, and services.

  • Comply with legal obligations.

3. Sharing Your Information
We do not sell or trade your personal information. However, we may share data with:

  • Service Providers: Payment processors, shipping carriers, IT support, or analytics providers who help us operate our business.

  • ​Legal Authorities: If required by law or to protect our rights.

4. Cookies & Tracking

  • Our website uses cookies and similar technologies to improve functionality and analyse traffic.
     

  • You may disable cookies in your browser settings, but some features of the website may not function properly.

5. Data Security

  • We use industry-standard measures (SSL encryption, secure servers, limited access) to protect your information.
     

  • However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security

6. Data Retention

We keep your personal data only for as long as necessary to provide services, process orders, comply with legal obligations, or resolve disputes.

7. Your Rights
Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.

  • Restrict or object to how we process your data.

  • Withdraw consent to marketing communications at any time.

  • File a complaint with your local data protection authority.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites and encourage you to review their policies.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: alessiastyled@gmail.com
Address: 3 Neville place, high road. N22 8HX

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